Premier Lighting Defective Replacement Form

If you have a defective product that was purchased from Premier Lighting, please fill out this form as complete as possible to let us know about your situation and we will get back to you promptly!

In order to receive a replacement or credit, you may be required to send the defective back to Premier or the manufacturer. Note: This form is not for products damaged during shipment.

Defective Replacement Form

Name*
First Last
Phone*
Email*
Company Name*
Address
Premier Sales Order or Invoice Number that the defective product(s) came from?*
What is the name and product number of the defective lamp/fixture?*
What is the issue with the product? Ie. the LED lamp is flickering, doesn't turn on, etc.*
Where it is being used? If it is a lamp, in what kind of fixture?*
Upload picture of Fixture/Lamp
Accepted file types: jpg, png, jpeg, gif.
Quantity of defective lamp/fixture?*
Do you need a replacement or credit? If replacement, are you self-installing or need Premier to install?*
If local customer, do you prefer will call or have us ship replacements (shipping charge may apply)*
- Will Call
- Ship it to me ($15.95 shipping)
- Out-of-state customer
Is the defective product uninstalled and ready to ship back? If this is required, we will supply you with the proper documentation in our follow-up email.*

Disclaimer: By providing my phone number to “Premier Lighting”, I agree and acknowledge that “Premier Lighting” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. We will only send one SMS as a reply to you, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit our privacy policy

Defective Replacement Form

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